Phantom Galaxies demonstrates a commitment to regular updates and transparency, but gaps in communication and community trust remain. The development team frequently updates players through multiple channels, including Discord and social media, ensuring the community remains informed about progress and upcoming features. However, the lack of a detailed public roadmap tracker and specific timelines for key milestones raises concerns about long-term development clarity.

• The team actively engages with the community on Discord, valuing player feedback and using it to guide game improvements, though formal community voting mechanisms are yet to be implemented.
• While the team provides regular updates on Discord and other platforms, emphasizing that roadmap details are subject to change, players would benefit from more detailed progress tracking and milestone transparency.
• The Discord hack in 2021, which resulted in significant financial losses and a slow compensation response, has impacted community trust, highlighting the need for improved security measures and crisis communication.
• The development team's efforts to balance transparency with realistic expectations about changes are commendable, but more concrete information about update schedules and testing processes would strengthen community confidence.