Terms and conditions

Last Updated: 22/10/2024

Summary

This summary provides a brief overview of our Terms and Conditions. For full details, please read the complete Terms and Conditions below.

User Eligibility: Users must be at least 13 years old and meet specific age requirements of their country.
Account Registration: Provide accurate information and maintain account confidentiality.
User Conduct: No harassment, illegal activities, or posting offensive content.
Content Ownership: Users retain ownership of their content but grant us a license to use it.
Privacy: Personal data collection is covered under our Privacy Policy.
Payments (if applicable): Subject to additional terms at the time of purchase.
Service Availability: Provided "as is" without warranties.
Governing Law: Governed by the laws of the Panama.

1. Introduction

Welcome to BIGwiki ("the App"). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App. We reserve the right to modify these Terms at any time. Changes will be indicated by updating the "Last Updated" date at the top of this document. Your continued use of the App after any changes constitutes acceptance of the new Terms.

2. Definitions

"User": Any person who accesses or uses the App.
"Content": All information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials submitted to or available through the App.
"Services": All services provided by the App, including but not limited to the AI-driven encyclopedic information and community features.

3. User Eligibility

Users must be at least 13 years old and meet specific age requirements of their country. View our list of national age requirements for reference.

By using the App, you represent and warrant that you meet these requirements.

4. Account Registration

Users must create an account to access certain features of the App.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account login details and all activities that occur under your account.

5. User Conduct

You agree not to engage in any prohibited activities, including but not limited to:

Harassment, abuse, or harm of another person.
Posting content that is offensive, inappropriate, or violates any laws.
Using the App for unlawful purposes or in violation of any applicable laws.
Spamming, phishing, or fraudulent activities.

User conduct policies now include anti-money laundering (AML) and know your customer (KYC) requirements, especially for Web3 transactions.

6. Content and Intellectual Property

6.1 User-Generated Content

Users retain ownership of any content they post or submit to the App. However, by submitting content, you grant the App a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content.

6.2 Ownership of Content and Trademarks

The App and its original content, features, and functionality are and will remain the exclusive property of BIGwiki Inc. and its licensors. This includes trademarks, service marks, logos, and designs used on the App.

For information on copyright infringement, see our DMCA.

6.3 Using User Feedback

By submitting feedback, you agree that we may use and share such feedback for any purpose without compensation to you.

7. Privacy and Data Protection

Data protection now incorporates privacy-by-design principles, ensuring all data collected follows rigorous security measures. Data collection and rights are further elaborated under the Privacy Policy, and users' data is encrypted to meet compliance regulations in various jurisdictions.

8. Payment and Subscriptions (if applicable)

Payment Terms: Any paid services or subscriptions are subject to additional terms presented at the time of purchase.
Refund Policy: Will be outlined at the point of sale. Please review it before making a purchase.
Currency and Taxes: Payments are processed in the specified currency and may include applicable taxes.

9. Promotions, Contests, and Sweepstakes

We may offer promotions or contests. Separate terms and conditions will govern these activities.

10. Disclaimers and Limitation of Liability

Service Availability: The App is provided "as is" and "as available." No warranties, express or implied, are provided.
No Warranties: All implied warranties of merchantability and fitness for a particular purpose are disclaimed.
Limitation of Liability: Our liability is limited to the maximum extent permitted by law.
Web3-based liabilities, such as issues with smart contracts or token failures, are included in the limitation of liability
BIGwiki does not verify the accuracy, reliability, or completeness of user-generated content. Users assume all responsibility for evaluating and relying on such content.
The App may integrate with or link to third-party services. BIGwiki assumes no liability for third-party content, services, or data, and users interact with such services at their own risk.

11. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of the United Kingdom.
Dispute Resolution: Any disputes will be resolved through arbitration as governed by Panama law.

12. Miscellaneous

Severability: If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.
Entire Agreement: These Terms constitute the entire agreement between you and the App.
No Waiver: Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
Assignment: We may assign our rights and obligations under these Terms to others.

13. Contact Information

For support or inquiries regarding these Terms, please contact us.

14. Acceptance of These Terms

By creating an account and using the App, you acknowledge that you have read and understood these Terms and agree to be bound by them.

15. Specific Regional Requirements

We comply with local laws and regulations where applicable. Special provisions are in place for GDPR (EU), CCPA (California), and other regions as needed.

By registering for an account, you consent to receive a limited number of tutorial onboarding emails designed to help you get the most out of the App. You can opt-out of these emails at any time by following the unsubscribe instructions included in the emails.

17. Accessibility

Accessibility Compliance

We are committed to ensuring our website is accessible to everyone, including individuals with disabilities. We follow the Web Content Accessibility Guidelines (WCAG) to make our content more accessible.

Reasonable Accommodations

If you need any accommodations to access our services, please contact us.

18. Children's Online Privacy Protection

Parental Consent: Users under the age of 13 must obtain verifiable parental consent before using the App.
Data Collection for Minors: We limit data collection from children and comply with applicable laws such as COPPA.

19. E-commerce Regulations (if applicable)

Consumer Protection: We comply with consumer protection laws in the regions where goods or services are sold.
Refund and Return Policy: Clearly stated refund and return policy.
Pricing Transparency: Clear information about pricing, including taxes and shipping costs.
Secure Payment Processing: Secure methods for processing payments to protect user financial information.

20. Anti-Money Laundering (AML) and Know Your Customer (KYC) (if applicable)

Identity verification and AML procedures are in place to ensure compliance with laws related to financial transactions. This is critical for protecting the platform from fraudulent transactions and ensuring transparency.

21. Export Controls and Sanctions (if applicable)

Compliance: Ensure that the website and its services comply with international export controls and sanctions laws.
Restricted Parties: Avoid providing services to individuals or entities on restricted or sanctioned lists.

22. Cybersecurity Standards

The App incorporates advanced cybersecurity measures, and we maintain an incident response plan to deal with data breaches.

23. Service-Specific Terms

Certain features or services provided by the App may have additional terms and conditions specific to them. These will be presented at the time you engage with those features or services and will be incorporated into these Terms by reference.

24. Term and Termination

These Terms will remain in effect until terminated by either you or us. We may terminate or suspend your account at any time if you breach these Terms.

25. Third-Party Links and Services

The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

26. Indemnification

You agree to defend, indemnify, and hold harmless BIGwiki Inc., its affiliates, and other partners from any claims arising from your use of the App or violation of these Terms.

27. Compliance with Laws

You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the App. You are responsible for informing yourself of all laws, statutes, ordinances, and regulations that apply to your use of the App.

28. No Professional Advice

Any information provided by the App is for informational purposes only and should not be construed as professional advice. We do not warrant or guarantee the accuracy, completeness, or usefulness of any information provided through the App. Reliance on any information provided by the App is solely at your own risk.

29. Entire Agreement and Amendment

These Terms constitute the entire agreement between you and BIGwiki Inc. regarding the use of the App and supersede any prior agreements between you and BIGwiki Inc. relating to your use of the App. We may amend these Terms at any time by posting the amended terms on the App. It is your responsibility to review these Terms periodically.